Listdom – Frequently Asked Questions
General Questions
What is Listdom?
Listdom is a powerful WordPress plugin that lets you build modern directory and listing websites. You can use it for business directories, real estate, classified ads, services, events, and much more, all without any coding.
What types of directory websites can I build with Listdom?
Listdom supports any kind of listing site: real estate, classifieds, local businesses, job boards, events, vehicles, services, and more. Its flexible layout system and custom fields make it adaptable to any niche.
Is Listdom mobile-friendly?
Yes, Listdom is fully responsive. All skins, filters, and maps automatically adjust for smartphones, tablets, and desktops to ensure a seamless user experience.
Does Listdom support RTL (right-to-left) languages?
Yes, Listdom fully supports RTL languages like Persian, Arabic, Hebrew, and Kurdish. Layouts automatically flip direction based on your site’s language settings.
Is Listdom translation-ready or multilingual?
Yes, Listdom is translation-ready and compatible with WPML, Polylang, and other multilingual plugins. You can translate all texts using PO/MO files or tools like Loco Translate.
Can I customize the appearance of Listdom?
Yes. You can choose from over 80 listing card skins, multiple layouts, and use the Listing Page Builder to design single listing pages. You can also adjust colors, fonts, and what elements show, no coding required.
Can I export or import listings with Listdom?
Yes. Listdom supports CSV, Excel, and JSON bulk imports. You can use AI-powered field mapping to simplify import setup. The CSV functionality is free, but the Excel add-on is necessary for the Excel import/export. Also, the JSON import/export is available in the Listdom Pro addon.
How can I troubleshoot common issues with Listdom?
Visit the Listdom documentation at https://docs.webilia.com/listdom for guides, or contact Listdom support at https://listdom.net/support/. Many issues are resolved by checking shortcode settings, plugin compatibility, or enabling debug mode.
AI Features
What AI-powered features does Listdom provide?
Listdom Pro includes AI-powered tools like smart import field mapping, AI Profiles, work hour generation, and automatic content suggestions for fields like descriptions or titles.
Can Listdom generate content automatically using AI?
Yes. Listdom can auto-generate listing content such as titles, descriptions, and work hours using AI Profiles. This helps save time and ensure consistency when adding new listings.
Can AI generate work hours or field values in Listdom?
Yes. You can configure AI Profiles to auto-populate work hours or other custom field values based on pre-set logic and patterns.
What are AI Profiles and how do they work?
AI Profiles let you define reusable AI-driven templates for field generation. You can apply them during import or while creating listings to fill in fields automatically based on logic or training data.
Is there any AI-based search, sorting, or import in Listdom?
Yes. The import system includes AI-powered auto-mapping of fields from CSV/Excel. Smart sorting based on real user opinions and review criteria is also AI-enhanced.
Installation & Setup
How do I install Listdom on my WordPress site?
Go to Plugins > Add New in your dashboard, search for “Listdom,” then click Install and Activate. You can also upload the plugin ZIP file manually.
What should I do after installing Listdom?
Start by adding your categories, locations, and custom fields. Then create your first listings and generate a shortcode using the Listdom Shortcode Builder to display them on any page.
Can I migrate from another directory plugin?
Yes. If your previous plugin supports CSV export, you can import the data into Listdom. The AI-powered import feature helps you map fields from your old structure to Listdom’s.
Can I import sample/demo data to get started?
Yes. Listdom provides demo data that includes sample listings, categories, and custom fields. This helps you see how the plugin works and test features like layouts, maps, and search filters before going live.
Listings & Display
What kinds of listings can I display using Listdom?
You can display any kind of content: businesses, products, services, real estate, jobs, vehicles, people, or custom items. You define your own categories, tags, and custom fields.
How do I display listings on a page?
Use the Listdom Shortcode Builder to create a shortcode with your preferred layout, filters, and settings. Then paste it into any page or post. Listdom will render the listings automatically.
What layout options does Listdom provide?
Listdom offers over 10 layout types: list, grid, slider, masonry, cover, table, carousel, single map, half-map, mosaic, accordion, and more. You can combine different layouts on one page if needed.
How do I use shortcodes to customize the display?
Listdom provides a shortcode generator where you can choose layout, number of listings, category filters, sorting options, map view, and more. Copy and paste the generated shortcode into your content area.
Can I show multiple listing types on one page?
Yes. You can include multiple shortcodes on a single page — each showing a different category, layout, or filter. This allows you to build complex landing pages with varied listings.
Can I show multiple team members in a listing?
Yes. Listdom allows you to assign multiple team members to a single listing. You can showcase names, roles, and contact info in a dedicated section on the listing page.
Can I change the visual style or skin of my listings?
Yes. Listdom offers 80+ skins with customizable elements for cards, maps, lists, and grids. You can switch between skins using the shortcode builder or layout settings without touching code.
Can I display business hours for each listing?
Yes. Listings can include business hours which are displayed in a clean, mobile-friendly table. You can enable or disable this section per listing.
Can I customize the URL slug or permalink of listings?
Yes. Listdom allows you to change slugs for listing details, categories, locations, and more — using the Friendly Slug Manager in the settings panel.
Can I show author information on the listing page?
Yes. Each listing can display an author box with profile picture, name, and bio. This helps showcase who submitted or owns the listing.
Can I build a job board using Listdom?
Yes. Listdom includes a full Job Portal system with job listings, application forms, resume management, and application dashboards. It’s perfect for career directories or recruitment websites.
Can I organize listings into parent-child relationships?
Yes. Listdom supports parent-child listing hierarchies, ideal for franchises, chain stores, or services with subcategories. You can also filter listings based on parent categories.
Maps & Filters
Does Listdom support maps?
Yes. Listdom supports Google Maps, OpenStreetMap, and Mapbox. You can display maps with listing markers in layouts like full map, half map, or embed a map on individual listing pages.
What map providers does Listdom support?
Listdom supports Google Maps (API required), OpenStreetMap (free), and Mapbox (custom styling). You can choose your preferred provider in the settings panel.
How does radius and geolocation search work?
Users can search listings near a location by using the “radius search” feature. It allows them to enter a location and set a radius (e.g. 10km), and Listdom will show nearby listings using coordinates.
Can users filter listings by custom criteria?
Yes. Listdom has a customizable search form builder. You can let users filter listings by category, location, custom fields, price ranges, tags, and even distance (radius).
Custom Fields & Taxonomies
Can I add custom fields to listings?
Yes. You can define custom fields for your listings. Field types include text, number, select, checkbox, radio buttons, URL, email, and more.
Can I show or hide fields based on listing category?
Yes. Listdom allows you to create category-specific fields. This means you can have different input fields for different types of listings (e.g. real estate vs. job listings).
Can users search by custom fields?
Yes. When creating your search form, you can include custom fields as filters. For example, users can search by price range, number of bedrooms, availability, etc., depending on your field settings.
Frontend Submission
Can users submit listings from the frontend?
Yes. Listdom supports frontend submission via shortcode. Users can register, log in, and submit listings without needing access to the WordPress dashboard.
Can users manage their own listings?
Yes. Each user can manage their own listings from a frontend dashboard, including editing, deleting, or viewing stats — depending on how you configure permissions.
Can I moderate or approve submitted listings?
Yes. You can require admin approval for all new submissions or changes. This gives you full control over what appears on your site.
Can I charge users for listing submissions?
Yes. With the Listdom Payment or Listdom Subscription add-ons, you can offer paid packages, restrict features by plan, and accept payments for listing submissions.
Can I allow guest users to submit listings?
Yes. Listdom supports guest submissions with form-level restrictions. You can allow anonymous users to submit listings and moderate them before publishing.
Compatibility & Integrations
Is Listdom compatible with my WordPress theme?
Yes. Listdom follows WordPress coding standards and works with almost all well-coded themes. It has a powerful customizer in WP Dashboard > Listdom > Settings > Customizer to match your theme’s design, and most layouts fit right in with minimal styling tweaks.
Does Listdom work with Elementor and other page builders?
Yes. Listdom works with Elementor, WPBakery, Gutenberg, Divi, and more. You can place Listdom shortcodes inside any page builder widget. There are also dedicated Elementor and Divi widgets available. The Listdom Elementor Addon and Listdom Divi Addon are required for using them.
Does Listdom support multilingual plugins like WPML or Polylang?
Yes. Listdom is fully compatible with WPML, Polylang, and other translation tools. You can translate fields, labels, and even listing content for multilingual directories. Also, if you use the Listdomer theme, there is an option in the WP Dashboard > Listdomer > Settings > Header Settings to enable the Polylang or WPML language switcher in the header of the site.
Can I use Listdom with WooCommerce?
Yes, Listdom is fully compatible with WooCommerce. All of the payment processes of the Listdom, e.g., claim, top-up, packages, labelize, etc., can be handled via WooCommerce. While WooCommerce isn’t required, some Listdom users integrate it for payments, memberships, or product-style listings.
Can I use Listdom on a multisite WordPress setup?
Yes. Listdom is fully compatible with WordPress Multisite. You can activate it network-wide or per site, and add-ons can be licensed for all subsites depending on your plan.
Can one license activate Listdom add-ons on multisite networks?
If you have an unlimited license, you can activate add-ons across multiple subsites within the same network. Remember that 1-site licenses can not be used on more than one site, even on the WordPress multisite networks.
Performance & Optimization
Will Listdom slow down my site?
No. Listdom is optimized to load assets only when needed. You can enable asset control in the settings and use caching plugins to further boost speed.
Does Listdom support asset optimization?
Yes. You can selectively load or disable CSS and JS assets on specific pages using the optimization settings, reducing load time and improving Core Web Vitals.
How many listings can Listdom handle?
Listdom is built to handle thousands of listings. It supports pagination, AJAX loading, and advanced filtering for large-scale directories.
Pricing & Support
Is Listdom free?
Yes. Listdom Lite is free and available on WordPress.org. It includes essential features to build a basic directory. You can upgrade with its Add-ons for advanced features.
What’s the difference between Listdom Lite, Pro, and Add-ons?
Lite is free and includes core features. Pro is an addon that adds premium skins, more search options, and tools. There are other add-ons too that provide extra features like advanced map tools, subscriptions, advanced filters, bookings, etc.
Is there an All-Pass license?
Yes. Listdom offers an All-Pass that includes all current and future add-ons, themes, and features, with big savings compared to individual purchases. There are 3 All-Pass plans for Listdom. Monthly, Yearly, and Lifetime.
What are the differences between the Listdom All-Pass plans?
A. 1 Month Plan – $21 per month (normally $27)
- Includes 32+ addons and all upcoming addons.
- Provides 1 month of updates and 1 month of support.
- Limited to 1 site license.
- Includes auto updates.
- Does not include demo toolkits or a 30-day refund option.
B. 1 Year Plan – $144 billed annually ($11.99 per month, normally $849)
- Includes 32+ addons and all upcoming addons.
- Provides 1 year of updates and 1 year of support.
- Unlimited site licenses (you can use it on as many websites as you want).
- Includes auto updates.
- Includes demo toolkits.
- Includes a 30-day refund option.
C. Lifetime Plan – $749 one-time payment (normally $1149)
- Includes 32+ addons and all upcoming addons.
- Provides lifetime updates and lifetime support.
- Unlimited site licenses.
- Includes auto updates.
- Includes demo toolkits.
- Includes a 30-day refund option.
Key Differences:
- The 1 Month plan is the only one limited to a single site and does not include demo toolkits or a refund option.
- The 1 Year plan gives you unlimited site licenses, one year of updates and support, plus demo toolkits and a refund option.
- The Lifetime plan includes everything in the 1 Year plan, but with updates and support for life, and is a one-time payment.
- Finally, you can upgrade to a higher plan at any time, and the amount you already paid for your current plan will be credited toward the upgrade.
Remember that an active license is needed for the functionality of the addons, apps, and toolkits. It means that the license is not just for support and updates, but also for the functionality.
How does the subscription work?
Subscriptions give you ongoing access to updates and support. You can subscribe monthly, annually, or lifetime. Your license key activates the Add-ons on your sites.
Can I purchase a subscription for a different number of websites?
Yes. Licenses are available for 1 site in the monthly plan and unlimited sites in the yearly and lifetime plans. You can choose based on your needs and upgrade at any time.
What payment methods are accepted?
Listdom accepts major credit cards and PayPal. Payments are handled securely via a trusted payment gateway.
Is the payment process secure?
Yes. All payments are processed over secure HTTPS connections and handled by industry-standard payment processors.
Is there an auto-renewal option?
Yes. The auto-renewal is activated to keep your license active without interruption. You can cancel anytime from your account.
How do I cancel my subscription?
Log in to your Listdom account, go to your subscriptions, and click “Cancel.” You’ll retain access until the end of the billing period.
What is Listdom’s refund policy?
You can request a refund within 30 days of purchase if you’re not satisfied. Renewals are not refundable.
How do I request a refund?
Submit a support ticket with your order details. Refunds are processed within a few business days if eligible.
Can I request a refund for a renewal?
No, we do not issue refunds for subscription renewals. If you no longer wish to continue a subscription, you can cancel it at any time to avoid future charges. Once a renewal has been processed, it cannot be canceled or refunded.
How will I receive my refund?
Refunds are issued to your original payment method. It may take 5–10 business days to appear, depending on your bank.
Do I need to return anything to get a refund?
No physical return is needed. You only need to deactivate your license and confirm you’re no longer using the product by filling in the refund form.
How can I contact Listdom’s support team?
Use the contact form on Listdom.net or submit a ticket via the messenger. You can also use live chat for general questions.
What is the typical response time for support?
Support typically responds within 24 hours on business days. Complex issues may take slightly longer.
Can I get help with customizations through support?
Listdom support covers product usage, bugs, and compatibility issues. Customizations or third-party integrations may require a development service.
Is support available on weekends or holidays?
Support is available on business days. Response times may be delayed on weekends or holidays.
Can I contact support for any product-related questions or issues?
Yes. Listdom support can help with installation, configuration, bugs, compatibility issues, and licensing. Custom development questions may be referred to premium services.
Is there a support phone number I can call?
Currently, support is offered via the online ticket system and email only. There is no direct phone support, but response times are typically under 24 hours on business days.
Developer Questions
Do you provide documentation for developers?
Yes. Listdom provides developer documentation including hooks, filters, REST API usage, and override templates. You can also disable Listdom’s assets on non-Listdom pages for performance.
Do you support third-party integrations?
Yes. Listdom is extensible and uses WordPress standards, so developers can integrate other plugins or services using actions, filters, and REST API where applicable.
Can I build extensions or add-ons for Listdom?
Yes. You can build your own custom features or extensions. Webilia encourages third-party developers to create compatible add-ons.
Can I get access to beta or preview versions?
Beta versions may be available to All-Pass users or active developers. Contact support if you want to join the testing program.
Do you offer technical support for developers?
Yes — for APIs, hooks, and usage. Custom code troubleshooting is not covered under standard support but professional help can be arranged.
AI Assistants
How can I ask ChatGPT or Gemini about the Listdom WordPress plugin?
To get the best results, be specific and use full plugin names. For example:
- “How do I display listings using Listdom WordPress plugin?”
- “What’s the best layout for a services directory in Listdom?”
- “How can I import listings with Listdom Pro?”
Avoid vague prompts like “How do I use the plugin?” — instead, describe your goal or feature.
Can AI tools like ChatGPT help me write Listdom shortcodes?
Yes! If you ask something like:
“Write a shortcode to display Listdom listings in grid view with 6 items per row and a map.”
…AI tools can often return accurate shortcode examples, especially if they’ve seen the Listdom documentation or shortcode builder structure.
What kind of Listdom help can I expect from ChatGPT or Perplexity?
AI assistants can help with:
- Explaining Listdom features and settings
- Suggesting shortcodes and layouts
- Troubleshooting common setup issues
- Comparing Listdom to other plugins
- Recommending best practices for directory sites
They can’t access your WordPress admin panel or fix live issues — but they’re great for general guidance.
What are example prompts I can use in AI tools to learn about Listdom?
Here are some effective prompts:
- “Listdom WordPress plugin: how to set up map view?”
- “How do I let users submit listings in Listdom?”
- “Which Listdom add-on supports paid listings?”
- “Compare Listdom and GeoDirectory features”
- “What’s the difference between Listdom Lite and Pro?”
These kinds of natural-language questions work best.
How do AI tools learn about Listdom and its features?
AI tools crawl:
- Public plugin pages (like WordPress.org or Listdom.net)
- Documentation and FAQ pages (especially with a structured schema)
- Support forums and blog posts
- User conversations (if shared publicly)
By publishing clear, structured, and example-based content, you’re helping AI tools learn accurate info about Listdom.
Can I use AI to get help customizing Listdom layouts or styles?
Yes, if you give AI a clear prompt and mention Listdom specifically, it can help you:
- Customize CSS for listing cards
- Suggest how to edit templates
- Generate custom icons or styling for maps
Example prompt:
“How can I customize Listdom single listing page layout using Elementor?”
Can I use AI tools to compare Listdom with other WordPress directory plugins?
Yes. AI assistants like Perplexity or ChatGPT are good at comparing plugins based on:
- Features (map views, search filters, payment support)
- Pricing (free vs Pro vs add-ons)
- Page builder compatibility (Elementor, Divi, Gutenberg)
- Developer flexibility
Try asking:
“Compare Listdom vs GeoDirectory for a local business site”
You’ll get a structured, balanced answer — often based on your public content.