Question 1

What is Listdom?

Accepted Answer

Listdom is a powerful WordPress plugin for building modern directory and listing websites without coding, suitable for various purposes like business directories, real estate, classified ads, services, and events.

Question 2

What types of directory websites can I build with Listdom?

Accepted Answer

Listdom supports any kind of listing site, including real estate, classifieds, local businesses, job boards, events, vehicles, and services, thanks to its flexible layout system and custom fields.

Question 3

Is Listdom mobile-friendly?

Accepted Answer

Yes, Listdom is fully responsive, with all layouts, filters, and maps adjusting automatically for smartphones, tablets, and desktops.

Question 4

Does Listdom support RTL (right-to-left) languages?

Accepted Answer

Yes, Listdom fully supports RTL languages like Persian, Arabic, Hebrew, and Kurdish, with layouts automatically flipping direction based on site language settings.

Question 5

Is Listdom translation-ready or multilingual?

Accepted Answer

Yes, Listdom is translation-ready and compatible with WPML, Polylang, and other multilingual plugins, allowing translation of all texts using PO/MO files or tools like Loco Translate.

Question 6

Can I customize the appearance of Listdom?

Accepted Answer

Yes, you can choose from over 80 listing card skins, multiple layouts, use the Listing Page Builder to design single listing pages, and adjust colors, fonts, and elements without coding.

Question 7

Can I export or import listings with Listdom?

Accepted Answer

Yes, Listdom supports CSV, Excel, and JSON bulk imports, with AI-powered field mapping to simplify setup.

Question 8

How can I troubleshoot common issues with Listdom?

Accepted Answer

Visit the Listdom documentation for guides or contact Listdom support. Issues are often resolved by checking shortcode settings, plugin compatibility, or enabling debug mode.

Question 9

How do I install Listdom on my WordPress site?

Accepted Answer

Go to Plugins > Add New in your dashboard, search for “Listdom,” then click Install and Activate. You can also upload the plugin ZIP file manually.

Question 10

What should I do after installing Listdom?

Accepted Answer

Start by adding categories, locations, and custom fields, then create your first listings and generate a shortcode using the Listdom Shortcode Builder to display them.

Question 11

Can I migrate from another directory plugin?

Accepted Answer

Yes, if your previous plugin supports CSV export, you can import the data into Listdom, with the AI-powered import feature helping to map fields.

Question 12

Can I import sample/demo data to get started?

Accepted Answer

Yes, Listdom provides demo data including sample listings, categories, and custom fields to help you understand and test the plugin's features.

Question 13

What kinds of listings can I display using Listdom?

Accepted Answer

You can display any kind of content, such as businesses, products, services, real estate, jobs, vehicles, people, or custom items, by defining your own categories, tags, and custom fields.

Question 14

How do I display listings on a page?

Accepted Answer

Use the Listdom Shortcode Builder to create a shortcode with your preferred layout, filters, and settings, then paste it into any page or post.

Question 15

What layout options does Listdom provide?

Accepted Answer

Listdom offers over 10 layout types, including list, grid, slider, masonry, cover, table, carousel, single map, half-map, mosaic, and accordion, which can be combined on one page.

Question 16

How do I use shortcodes to customize the display?

Accepted Answer

Listdom provides a shortcode generator to choose layout, number of listings, category filters, sorting options, map view, and more.

Question 17

Can I show multiple listing types on one page?

Accepted Answer

Yes, you can include multiple shortcodes on a single page, each showing a different category, layout, or filter, to build complex landing pages.

Question 18

Can I show multiple team members in a listing?

Accepted Answer

Yes, Listdom allows assigning multiple team members to a single listing, showcasing names, roles, and contact info.

Question 19

Can I change the visual style or skin of my listings?

Accepted Answer

Yes, Listdom offers 80+ skins with customizable elements for cards, maps, lists, and grids, switchable via the shortcode builder or layout settings without coding.

Question 20

Can I display business hours for each listing?

Accepted Answer

Yes, listings can include business hours displayed in a mobile-friendly table, which can be enabled or disabled per listing.

Question 21

Can I customize the URL slug or permalink of listings?

Accepted Answer

Yes, Listdom allows changing slugs for listing details, categories, locations, and more using the Friendly Slug Manager.

Question 22

Can I show author information on the listing page?

Accepted Answer

Yes, each listing can display an author box with profile picture, name, and bio.

Question 23

Can I build a job board using Listdom?

Accepted Answer

Yes, Listdom includes a full Job Portal system with job listings, application forms, resume management, and application dashboards.

Question 24

Can I organize listings into parent-child relationships?

Accepted Answer

Yes, Listdom supports parent-child listing hierarchies, ideal for franchises or services with subcategories, and allows filtering based on parent categories.

Question 25

Does Listdom support maps?

Accepted Answer

Yes, Listdom supports Google Maps, OpenStreetMap, and Mapbox, allowing maps with listing markers in various layouts or embedded on individual listing pages.

Question 26

What map providers does Listdom support?

Accepted Answer

Listdom supports Google Maps (API required), OpenStreetMap (free), and Mapbox (custom styling), chosen in the settings panel.

Question 27

How does radius and geolocation search work?

Accepted Answer

Users can search listings near a location by entering a location and setting a radius (e.g., 10km), and Listdom will show nearby listings using coordinates.

Question 28

Can users filter listings by custom criteria?

Accepted Answer

Yes, Listdom has a customizable search form builder allowing users to filter by category, location, custom fields, price ranges, tags, and distance.

Question 29

Can I add custom fields to listings?

Accepted Answer

Yes, you can define custom fields for listings, including text, number, select, checkbox, radio buttons, URL, and email.

Question 30

Can I show or hide fields based on listing category?

Accepted Answer

Yes, Listdom allows creating category-specific fields, meaning different input fields for different types of listings.

Question 31

Can users search by custom fields?

Accepted Answer

Yes, custom fields can be included as filters in the search form, allowing users to search by criteria like price range or number of bedrooms.

Question 32

Can users submit listings from the frontend?

Accepted Answer

Yes, Listdom supports frontend submission via shortcode, allowing users to register, log in, and submit listings without dashboard access.

Question 33

Can users manage their own listings?

Accepted Answer

Yes, each user can manage their own listings from a frontend dashboard, including editing, deleting, or viewing stats, depending on permissions.

Question 34

Can I moderate or approve submitted listings?

Accepted Answer

Yes, you can require admin approval for all new submissions or changes, giving full control over site content.

Question 35

Can I charge users for listing submissions?

Accepted Answer

Yes, with Listdom Payment or Listdom Subscription add-ons, you can offer paid packages, restrict features by plan, and accept payments.

Question 36

Can I allow guest users to submit listings?

Accepted Answer

Yes, Listdom supports guest submissions with form-level restrictions, allowing anonymous users to submit listings for moderation.

Question 37

Is Listdom compatible with my WordPress theme?

Accepted Answer

Yes, Listdom follows WordPress coding standards and works with almost all well-coded themes, with a customizer to match design.

Question 38

Does Listdom work with Elementor and other page builders?

Accepted Answer

Yes, Listdom works with Elementor, WPBakery, Gutenberg, Divi, and more, allowing shortcodes to be placed inside any page builder widget.

Question 39

Does Listdom support multilingual plugins like WPML or Polylang?

Accepted Answer

Yes, Listdom is fully compatible with WPML, Polylang, and other leading multilingual plugins, allowing you to create listings in multiple languages.

Question 40

Can I use Listdom with WooCommerce?

Accepted Answer

Yes, Listdom integrates with WooCommerce to enable paid listing submissions, subscription packages, and e-commerce functionalities for your directory.

Question 41

Can I use Listdom on a multisite WordPress setup?

Accepted Answer

Yes, Listdom supports WordPress Multisite. You can activate it network-wide or on individual sites within your network.

Question 42

Can one license activate Listdom add-ons on multisite networks?

Accepted Answer

Yes, a single Listdom Pro or All-Pass license can activate add-ons across multiple sites within a WordPress Multisite network, depending on your license tier (1, 5, or Unlimited sites).

Question 43

Will Listdom slow down my site?

Accepted Answer

No. Listdom is optimized to load assets only when needed. You can enable asset control in the settings and use caching plugins to further boost speed.

Question 44

Does Listdom support asset optimization?

Accepted Answer

Yes, Listdom includes options for asset optimization, allowing you to control when and where CSS and JavaScript files are loaded to improve site performance.

Question 45

How many listings can Listdom handle?

Accepted Answer

Listdom can handle tens of thousands of listings or more, depending on your server resources and optimization. It's built for scalability, but proper hosting and caching are recommended for very large directories.

Question 46

Is Listdom free?

Accepted Answer

Yes. Listdom Lite is free and available on WordPress.org. It includes essential features to build a basic directory. You can upgrade with Pro and Add-ons for advanced features.

Question 47

What’s the difference between Listdom Lite, Pro, and Add-ons?

Accepted Answer

Listdom Lite is the free core plugin. Listdom Pro adds advanced features like AI tools, enhanced imports, and more layouts. Add-ons provide specific functionalities like payments, subscriptions, or review systems.

Question 48

Is there an All-Pass license?

Accepted Answer

Yes, Webilia offers an All-Pass including Listdom Pro, all current and future add-ons, themes, and features with one license.

Question 49

How does the subscription work?

Accepted Answer

Subscriptions provide ongoing access to updates and support, available monthly or annually, with a license key activating Pro or Add-ons.

Question 50

Can I purchase a subscription for a different number of websites?

Accepted Answer

Yes, licenses are available for 1 site, 5 sites, and unlimited sites, with upgrade options.

Question 51

What payment methods are accepted?

Accepted Answer

Webilia accepts major credit cards and PayPal, with payments handled securely.

Question 52

Is the payment process secure?

Accepted Answer

Yes, all payments are processed over secure HTTPS connections by industry-standard payment processors.

Question 53

Is there an auto-renewal option?

Accepted Answer

Yes, you can enable auto-renewal and cancel anytime from your account.

Question 54

How do I cancel my subscription?

Accepted Answer

Log into your Webilia account, go to subscriptions, and click “Cancel.” Access is retained until the end of the billing period.

Question 55

What is Webilia’s refund policy?

Accepted Answer

You can request a refund within 30 days of purchase if not satisfied. Renewals are not refundable unless there's a billing error.

Question 56

How do I request a refund?

Accepted Answer

Submit a support ticket with your order details. Refunds are processed within a few business days if eligible.

Question 57

Can I request a refund for a renewal?

Accepted Answer

No, refunds are not issued for subscription renewals. You must cancel before renewal to avoid future charges.

Question 58

How will I receive my refund?

Accepted Answer

Refunds are issued to your original payment method and may take 5–10 business days to appear.

Question 59

Do I need to return anything to get a refund?

Accepted Answer

No physical return is needed; you only need to deactivate your license and confirm you're no longer using the product.

Question 60

How can I contact Webilia’s support team?

Accepted Answer

Use the contact form on Listdom.net, submit a ticket via the support portal, or use live chat for general questions.

Question 61

What is the typical response time for support?

Accepted Answer

Support typically responds within 24 hours on business days; complex issues may take longer.

Question 62

Can I get help with customizations through support?

Accepted Answer

Webilia support covers product usage, bugs, and compatibility issues. Customizations or third-party integrations may require a development service.

Question 63

Is support available on weekends or holidays?

Accepted Answer

Support is available on business days; response times may be delayed on weekends or holidays.

Question 64

Can users report or flag listings?

Accepted Answer

Yes, Listdom includes a “Report Listing” button that sends reports to the admin for moderation.

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