Refund request overview
We want you to be satisfied with Listdom. If you are not happy with an eligible purchase, contact Webilia within 30 days of purchase to request a full refund.
The 30-day refund window is no-questions-asked for eligible Listdom purchases. Check the selected plan and checkout details for its included refund coverage.
Step 1: Prepare your request
Download and complete the Refund Request Form. Include the email address used for purchase and an order number, invoice number, or other purchase reference if it is available. Clear, accurate information helps the team review and process your request promptly.
Step 2: Submit a support request
Contact support with the completed Refund Request Form, purchase details, and your refund request. Do not include full payment card details in an email or support message.
30-day refund window
You have up to 30 days from the date of purchase to submit a refund request for an eligible Listdom purchase.
- Submit the request within 30 days of purchase.
- Review the plan card and checkout details for refund coverage before purchase.
Refund processing
The team will review your request and aims to process it promptly. You will be notified by email after the refund is approved.
If you have questions or run into issues with your request, contact support for assistance.
Subscriptions and renewals
If your purchase includes a subscription or renewal, cancellation should be handled before the next charge if you do not want the subscription to continue.
Review the selected plan and checkout details for its refund coverage, subscription status, and renewal timing carefully.
Helpful resources
These resources can help you review product details, pricing, and common questions before or after contacting Webilia.