Introduction
This Privacy Policy explains how Webilia Studio handles information related to Listdom, the Listdom website, Listdom products, support requests, and related services.
This page is intended to provide clear general information. It does not describe every possible situation and may be updated as Listdom products, websites, and services evolve.
Who we are
Listdom is developed by Webilia Studio. Listdom includes the core WordPress directory plugin and related ecosystem products such as add-ons, apps, toolkits, and Listdomer Theme.
For privacy questions, contact Webilia Studio at info@webilia.com.
Information we may collect
Depending on how you interact with Listdom, Webilia may receive information that you provide directly, information generated through website usage, and information connected to support or product communication.
- Contact details such as name and email address when you contact support or send an inquiry.
- Product, license, account, or order-related information needed to answer product and support questions.
- Technical details shared with support, such as website URLs, WordPress environment notes, screenshots, or issue descriptions.
- Basic website usage information that may be collected through cookies, analytics, server logs, or similar technologies.
How information is used
Information may be used to provide Listdom products and services, respond to support requests, improve documentation and website content, maintain website security, and communicate about product or service matters.
Webilia does not need sensitive personal information to answer most Listdom product questions. Please avoid sending unnecessary private information in support requests.
Payments and checkout
Payments and checkout may happen through the separate payment website at https://pay.listdom.net/. listdom.net provides product and marketing information, while payment-related workflows may be handled separately.
Payment processors or checkout providers may collect and process billing information according to their own policies and systems. Webilia may receive order or subscription information needed to provide product access and support.
Support communications
When you contact Webilia for Listdom support, your message and related technical details may be kept so the team can respond, follow up, and understand recurring product questions.
Support communications may include email messages, submitted forms, screenshots, links, logs, or other details you choose to provide.
Third-party services
Listdom-related websites and services may link to or use third-party services such as documentation platforms, payment providers, analytics services, email systems, or hosting infrastructure.
Third-party websites and services are governed by their own terms and privacy practices. Review those policies when interacting with those services.
Data retention
Webilia may retain information for as long as reasonably needed to provide products, support, account access, business records, security, and legal or operational purposes.
Retention periods can vary depending on the type of information, the reason it was collected, and applicable operational requirements.
Your rights
Depending on your location, you may have rights to request access, correction, deletion, or limitation of certain personal information.
To make a privacy-related request, contact info@webilia.com with enough detail for Webilia to understand and respond to your request.
Contact information
For questions about this Privacy Policy or how information related to Listdom is handled, contact Webilia Studio at info@webilia.com.